Get Started


   
Email
Name
 

Call Us


US Toll Free Customer Support Number : (877) 888-9157
UK Customer Support Number : +44 (0)33 08080556

FAQ'S

Simple Javascript Accordions - by www.dezinerfolio.com

Shopping Information
Security Information
International Shipping
E-Gift Card
  • A) What products are available online?
  • A full range of SD Fabrics products are available online & can be purchased.
  • B) Will you hold the order and ship it at a later time?
  • We regret that online orders cannot be held for later shipment. We can, however, delay shipment if the order is placed through our Customer Service Support. Our US Customers can call us on our 24/7 Toll Free US Customer Care number (877) 888-9157 .Our UK Customers can call us on our 24/7 UK Customer Care number +44 (0)33 08080556.
    Customers can also reach via email: info@sdfabrics.com . We generally respond to all emails within 24 Hours.
  • C) Can I order by telephone?
  • Our US Customers can call us on our 24/7 Toll Free US Customer Care number (877) 888-9157 .Our UK Customers can call us on our 24/7 UK Customer Care number +44 (0)33 08080556.
    Customers can also reach via email: info@sdfabrics.com . We generally respond to all emails within 24 Hours.
    Please feel free to contact us for any Customized Orders.
  • D) What forms of payment are accepted for online purchases?
  • We accept the SD Fabrics Gift Cards, Visa, MasterCard, American Express & Pay Pal transactions.
  • E) What type of operating system and browser do I need to shop on the SDFabrics.com?
  • We test our site on new versions of browsers and do our best to offer an optimal experience on the latest versions of all browsers and platforms. Our site is optimized for Microsoft Internet Explorer versions 6.0 or higher and Mozilla Firefox version 2.0 or higher. If you are using AOL and are experiencing problems, try using Internet Explorer or Mozilla Firefox while connected to AOL. If you are using a Macintosh computer, our site is compatible with OS9.0, OS10, and Safari version 3.1.1.
  • F) How do I enable JavaScript?
  • To use SDFabrics.com, you must enable JavaScript in your browser. Please follow the instructions below based on your browser type and version.

    For Windows Users


    Internet Explorer 6.0 and higher


    1. Click the Tools menu. (For Internet Explorer 7.0, click on the Tools button).
    2. Click Internet Options to open the Internet Options dialog box.
    3. Click the Security tab.
    4. Click the Internet symbol (a globe).
    5. Click the Custom Level button to open the Security Settings dialog box.
    6. In the Settings list, scroll down to Scripting.
    7. Under Active Scripting, click Enable so that a dot appears next to it.
    8. (If you are unsure about the other Security Settings, please check with your Network Administrator).
    9. Click OK to close the Security Settings dialog box.
    10. Click Yes in the Warning! Message box.
    11. Click OK to close the Internet Options dialog box.

    Firefox 1.5 and higher


    1. On the Tools menu, click Options.
    2. Click on the Content icon.
    3. Check the box next to Enable JavaScript.
    4. Click OK.

    For Mac


    Safari 2.0 and higher


    1. Click Safari; then click Preferences.
    2. Click the Security icon.
    3. Under Web Content, check Enable JavaScript.
    4. Close the window.

    Firefox 1.0 and higher


    1. Click on Firefox.
    2. Click on Preferences.
    3. Click on Web Features.
    4. Check Enable JavaScript.
    5. Click OK.
  • G) Will SD Fabrics send an order confirmation via email?
  • Yes. After placing an order on www.SDFabrics.com, we shall send a confirmation email on the email address provided by the customer while placing the order.
  • A) What products are available online?
  • A full range of SD Fabrics products are available online & can be purchased.
  • H) How can I find out the status of an order placed online?
  • Your order becomes available for online status-tracking 24 � 48 hours after it is placed. You can track your order status online by visiting the �ORDER TRACKING� page. You'll need your order Tracking Id to use this service. Alternatively, Our US Customers can call us on our 24/7 Toll Free US Customer Care number (877) 888-9157 .Our UK Customers can call us on our 24/7 UK Customer Care number +44 (0)33 08080556.
    Customers can also reach via email: info@sdfabrics.com . We generally respond to all emails within 24 Hours.
  • I ) How can I make a change or cancel my order ?
  • Once your order has been placed, the order cannot be cancelled.
  • J ) What is SD Fabric�s return policy ?
  • At SD Fabrics, we take great pride in the quality and craftsmanship of our products. Attention to accurate designing, best quality of material used, right packaging & timely delivery of products are some of the top areas priority. We carefully inspect your order prior to shipment. Upon receipt, please inspect your purchase and notify us in case of any damage; we will arrange for a prompt replacement. Products can be replaced within 7 days of its receipt to the Customer. However, SD Fabrics shall not be liable to bear the any Shipping Charges which shall be incurred while replacing the product. The two & Fro shipping charges shall be borne by the customer in case the customer requires a replacement of the product/s.
    We cannot accept returns on gift cards or purchases made through Gift Cards, monogrammed, personalized, special-order items, or on items damaged through normal wear and tear.
  • K) How do I return merchandise ?
  • For detailed procedures for returning items, Our US Customers can call us on our 24/7 Toll Free US Customer Care number (877) 888-9157 .Our UK Customers can call us on our 24/7 UK Customer Care number +44 (0)33 08080556.
    Customers can also reach via email: info@sdfabrics.com . We generally respond to all emails within 24 Hours.
  • A) What products are available online?
  • A full range of SD Fabrics products are available online & can be purchased.
  • L) Can SD Fabrics assist my company with gift�giving and large orders?
  • Yes, our business�gift and incentives programs are designed to meet your needs year�round. For Large / Bulk Orders we provide free samples / Designing Assistance of all our Products.
    Our US Customers can call us on our 24/7 Toll Free US Customer Care number (877) 888-9157 .Our UK Customers can call us on our 24/7 UK Customer Care number +44 (0)33 08080556.
    Customers can also reach via email: info@sdfabrics.com . We generally respond to all emails within 24 Hours.
  • M) Can you customize an item with a company logo?
  • Yes, as per the requirement any Logo / Name can be Embroidered / Printed on any of Our Products.
    Our US Customers can call us on our 24/7 Toll Free US Customer Care number (877) 888-9157 .Our UK Customers can call us on our 24/7 UK Customer Care number +44 (0)33 08080556.
    Customers can also reach via email: info@sdfabrics.com . We generally respond to all emails within 24 Hours.
  • N) Does SD Fabrics sell gift cards in bulk quantity?
  • Yes, to purchase gift cards in excess of $5,000, email us on info@sdfabrics.com . We respond to all emails within 24 � 48 Hours.
  • O) Why is the price of an item in my saved shopping cart different from when I selected it?
  • Prices are subject to change � including temporary reductions as well as permanent increases. The prices of items in your cart represent the current price for which you will be charged.
  • A) When I submit credit card information online, is it secure?
  • SDFabrics.Com has sophisticated encryption and authentication tools to protect the security of your credit card information, and we will do our best to protect its security on our systems. Specifically, every page in the potterybarn.com ordering process that requests credit card information uses Secure Socket Layer (SSL) encryption, which is designed to render information unreadable should anyone try to intercept it. However, we cannot guarantee or warrant the security of any information you transmit to or from our Web site, and you do so at your own risk. To help ensure others will not have access to your credit card information while on our Web site, we urge you to sign off your account and close your browser window when you have finished your visit, especially if you are sharing a computer with someone else or are using a computer in a public place.
  • B) What is the credit card verification number ?
  • This number printed on your card provides a safeguard when a purchase is made using your credit card. For Visa, MasterCard and Discover Network, it is the last three digits printed on the back of the card. For American express, it is the four digits printed above the account number on the front of the card.
  • C) Will my personal information (address, telephone numbers, ship-to address, etc.) be accessible to friends and family or displayed on the website?
  • No. Only your name, event type, event date, city and state will be displayed on the website or printed on your registry. All ship-to addresses are secured within our system, and gifts are automatically shipped to the address that you have specified in your registry profile.
  • D) Can I have multiple ship-to addresses ?
  • Yes. You may specify a ship-to address for both before and after the event. Make sure when designating an address that there will be someone present to accept deliveries.
  • A) What countries does SD Fabrics Ship to?
  • Americas: Antigua & Barbuda, Argentina, Aruba, Barbados, Belize, Bermuda, Bolivia, Brazil, Canada, Cayman Islands, Chile, Colombia, Costa Rica, Dominica, Dominican Republic, Ecuador, El Salvador, French Guinea, Grenada, Guadeloupe, Guatemala, Haiti, Honduras, Jamaica, Martinique, Mexico, Montserrat, Nicaragua, Panama, Paraguay, Peru, St. Kitts & Nevis, St. Lucia, Suriname, Trinidad & Tobago and Turks & Caicos Islands

    Asia Pacific: Bangladesh, Brunei, Cambodia, China, Hong Kong, India, Indonesia, Japan, Macau, Maldives, New Zealand, Pakistan, Philippines, Singapore, South Korea, Sri Lanka, Taiwan and Thailand

    Europe: Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Guernsey, Hungary, Iceland, Ireland, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Reunion, Romania, Russian Federation, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey,

    Ukraine and United Kingdom Middle East: Israel
  • B) How will I know how much my order will cost?
  • After you've added items to your basket and clicked on the checkout button, SD Fabrics will calculate and display a guaranteed order total in your preferred currency � including all shipping costs from our warehouse(s) in the India to your selected international destination, however SD Fabrics should not be held responsible for any extra Duties or Charges which may be levied by the Authorities of the Country where the order is shipped by SD Fabrics.
  • C) How much does international shipping cost?
  • International shipping is calculated using a number of factors, including the number of items you are purchasing, the weight of the items, and the destination country/region.
  • D) Can I purchase or redeem international gift cards?
  • We currently do not have any ways of redemption of any Gift Card which may have been purchased from www.sdfabrics.com .
  • E) What is your return policy for international orders?
  • If for any reason you are not satisfied with your purchase, please contact us at info@sdfabrics.com and we will provide you with further instructions on where returns should be shipped, and the amount you will be refunded. Refund amounts for returned items will be credited to you in your account. The Latest Currency Conversion rates shall be applicable while refunding any amount to the customer. The Refund of funds shall take place after SD Fabrics has received the item back from the Customer. All the Shipping Expenses incurred during the exchange of the item shall be borne by the Customer.
  • A) How do I purchase and redeem eGift Cards online?
  • SD Fabrics eGift Cards can be purchased through www.sdfabrics.com by clicking on the �Gift Card option�. To order the SD Fabrics eGift Card, just enter the dollar amount and choose your card design. Then enter the recipient's email address. Once the purchase has been completed, the E- Gift Card will be sent to the recipient's email inbox within 24 hours of your purchase.
  • B) What if I lose a Gift Card email?
  • The SD Fabrics Gift Card cannot be considered as Cash. SD Fabrics will not be able to generate or provide the Gift Card Coupon code if it is lost by a Customer.
  • C) Can a Gift Card or merchandise credit card be exchanged for cash?
  • No, a Gift Card can be used only for purchases.
  • D) How do I cancel the purchase of an eGift Card?
  • Once a E Gift Card is purchased it is not possible for us to cancel or redeem the e gift card .
  • E) Which credit cards do you accept?
  • We accept VISA, MasterCard, American Express and Discover.
  • F) Can I purchase an eGift Card along with other SD Fabrics in the same transaction?
  • Yes, E Gift Cards can be purchased with the purchase of any merchandize from www.sdfabrics.com .

Our Special Offers

Spring Collection
All Products
New Collection
Copyright © 2014 SD Fabrics .   All right reversed.